All
www.kotharijewelry.com web-site customers are eligible for a lifetime refund/buyback of the product. We guarantee you best value for your investment in our Hallmarked 22 carat gold jewellery compared to any other online jewelry stores, provided you follow and agree to the following rules and procedures.
Considering that the product is not damaged and is in proper weight as mentioned in original invoice with no studded stones/diamonds damaged/slipped , the below refund policy would apply
Lifetime Return Policy:
- The below process is adopted for all the gold jewellery and diamond jewellery purchased only online with us from www.kotharijewelry.com for refund
- 22 Karat Plain Gold Jewellery Refund Policy = ( Gold weight of product ) x ( 22 karat gold price )
- 22 Karat CZ Signity Gold Jewellery Refund Policy = ( Gross gold weight of product ) x ( 22 karat gold price )
- 18 Karat Gold Jewellery Refund Policy = ( Gold weight of product ) x ( 18 karat gold price )
- Studded Jewellery / Stone Jewellery for which stones are priced seperately will be bought back as per the below pattern = ((Gold weight x ( 22 karat gold price )) + (Sale stone price - 20%))
- Diamond jewellery will be bought back as per the below pattern
= ((Gold weight x ( 18 karat gold price )) + (Sale diamond price - 20%))
Cancellation Policy:
Orders once placed cannot be cancelled or changed, in case, still you want to cancel/change the order, you will be charged 20% of the final product prices towards cancellation - ( Cancellation Fee ) and the rest difference amount will be refunded to you