Lifetime Return Policy:

• The below process is adopted for all the gold jewellery and diamond jewellery purchased only online with us from www.kotharijewelry.com for refund

1. 22 Karat Plain Gold Jewellery Refund Policy            = ( Gold weight of product ) x ( 22 karat gold price )
2. 22 Karat CZ Signity Gold Jewellery Refund Policy  = ( Gross gold weight of product ) x ( 22 karat gold price )
3. 18 Karat Gold Jewellery Refund Policy                      = ( Gold weight of product ) x ( 18 karat gold price )
4. Studded Jewellery / Stone Jewellery for which stones are priced seperately will be bought back as per the below pattern    = ((Gold weight x ( 22 karat gold price )) + (Sale stone price - 20%))
5. Diamond jewellery will be bought back as per the below pattern
   = ((Gold weight x ( 18 karat gold price )) + (Sale diamond price - 20%))

• Kindly note that the refund will be issued within 7 days from the day of receipt of the merchandise at our India office.
• The refund issued will be after the deduction of shipping and handling charges, import duty, other additional charges.
• An email notice for credit issued will be sent to the email address on file when the credit is processed.
• All the refunds will be issued only when original invoice is returned with the product to the account number / credit card of the original payee.

Cancellation Policy:
Orders once placed cannot be cancelled or changed, in case, still you want to cancel/change the order, you will be charged 20% of the final product prices towards cancellation - ( Cancellation Fee ) and the rest difference amount will be refunded to you